AHA! general RULES

1. All children must be attended by a person age 15 or older at all times. AHA! encourages parents and caregivers to engage in imaginative play with their children.

2. Parents and caregivers are responsible for the behavior of children at all times (and all ages). This is for their safety and the protection of museum exhibits.

3. Family restrooms and the restrooms in the lobby are open. Diaper changing tables are available in the family restroom and both lobby restrooms.

4. Food and drinks are not permitted on the museum floor.

5. Cleaning up each play area as your child finishes allows the next child to enjoy a fresh exhibit.

6. Climbing on top of the exhibits is prohibited.

7. For health and safety reasons, all visitors must wear shoes at all times.

8. AHA! is not responsible for personal items brought into the museum. Personal items are often forgotten in the museum and are best left in the car.

9. Personal items which present a hazard, as determined by staff, including, but not limited to, slipping, tripping, choking, and other hazards are not permitted in the museum.

AMENITIES

ACCESSIBILITY AND SPECIAL NEEDS

For information on accessibility at the Museum, please call 740.653.1010.

BABY CARE

Baby changing tables are available in all restrooms. Feel free to nurse/feed your babies anywhere in the museum. A rocking chair is available for use and is located in a semi-private area. 

STORING PERSONAL ITEMS

Coat racks and shelves are  offered on a first come, first served basis. The museum is not responsible for any property left unattended - please leave any valuables at home.

CREDIT CARDS

Visa, MasterCard, Discover, American Express, and Apple Pay are accepted.

EATING AREAS

Food and drinks may be consumed in the snack room and outside.

PARKING

The Museum parking lot is located on the front of the building. All parking is free and offered on a first come, first served basis. If the parking lot is full, overflow parking can be found in the River Valley Mall parking lot across the street.

SHOPPING

AHA! t-shirts in children's sizes can be purchased for $15.  See front desk for details.

SMOKING

Smoking and any other tobacco use is prohibited on Museum property (indoor and outdoor).

SNOW POLICY

The museum will not open or will close early if Fairfield County, Ohio declares a Level II or higher snow emergency. The museum will not open at 10:00 a.m. on days when Fairfield County is under a Level II or higher snow emergency at 8:30 a.m. If the Level II or Level III snow emergency is reduced to a Level I or no snow emergency before 11:00 a.m., AHA! may open for the afternoon. Announcements will be made via Facebook post. AHA! may close or close early due to weather, staffing, utility issues, and/or other issues that affect the health, safety, or enjoyment of the Museum.  If your school has scheduled a group visit, please call to discuss and/or reschedule your visit.

STROLLERS

We ask that strollers be left in designated parking spots in the lobby. The museum is not responsible for any property left unattended - please leave any valuables at home.

UNACCOMPANIED ADULTS

For the safety of our guests, all single adults who visit the Museum will be asked to contact their party and have their party meet them at the front desk prior to being granted admission to the Museum. 

WI-FI

The Museum does not offer public access to Wi-Fi. Our policy requires adults supervise their children's behavior at all times and encourages them to engage in imagination and play as well.